Exchange ActiveSync Connectivity Transaction Failures

Discussion:

(too old to reply)

Marty

2009-06-03 15:33:30 UTC

Hi. We're running MP 6.0.6363.0 for Exchange 2007. We suddenly saw this one
monitor on each of our CAS servers go critical. Other OWA tests are running
fine, so we don't think we need to run the create test mailbox cmdlet again.
Snippet of alert details below, names have been changed to protect the
innocent. Any ideas on what could have changed and what settings we should
check or actions we should take?
Thanks!

Some of the ActiveSync connectivity transactions failed.

The initial event reported:

Some of the Client Access server connectivity transactions
failed. Detailed information:

-------------------------------------

Target: (server name)|(servername.domain)

Error: [System.Net.WebException]: The remote server returned an error: (403)
Forbidden.

HTTP response headers:

MS-Server-ActiveSync: 8.1
Content-Length: 0
Cache-Control: private
Date: Thu, 28 May 2009 20:37:03 GMT
Server: Microsoft-IIS/6.0
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET

-------------------------------------

Target: (servername.domain|(clustername.domain)

Error: [System.Net.WebException]: The remote server returned an error: (403)
Forbidden.

HTTP response headers:

MS-Server-ActiveSync: 8.1
Content-Length: 0
Cache-Control: private
Date: Thu, 28 May 2009 20:37:03 GMT
Server: Microsoft-IIS/6.0
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET

Steven Halsey [MSFT]

2009-06-03 17:40:52 UTC

Permalink

Check out some of the following to see if they hold the answer:
http://blogs.technet.com/austinmc/archive/2009/05/13/cryptic-error-from-test-activesyncconnectivity.aspx
http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/thread/81ce1e29-e579-488e-a057-6382042a5cf5/
--
Steven Halsey [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Marty
Hi. We're running MP 6.0.6363.0 for Exchange 2007. We suddenly saw this one
monitor on each of our CAS servers go critical. Other OWA tests are running
fine, so we don't think we need to run the create test mailbox cmdlet again.
Snippet of alert details below, names have been changed to protect the
innocent. Any ideas on what could have changed and what settings we should
check or actions we should take?
Thanks!
Some of the ActiveSync connectivity transactions failed.
Some of the Client Access server connectivity transactions
-------------------------------------
Target: (server name)|(servername.domain)
Error: [System.Net.WebException]: The remote server returned an error: (403)
Forbidden.
MS-Server-ActiveSync: 8.1
Content-Length: 0
Cache-Control: private
Date: Thu, 28 May 2009 20:37:03 GMT
Server: Microsoft-IIS/6.0
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
-------------------------------------
Target: (servername.domain|(clustername.domain)
Error: [System.Net.WebException]: The remote server returned an error: (403)
Forbidden.
MS-Server-ActiveSync: 8.1
Content-Length: 0
Cache-Control: private
Date: Thu, 28 May 2009 20:37:03 GMT
Server: Microsoft-IIS/6.0
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET

Marty

2009-06-03 18:12:01 UTC

Permalink

Bingo. It was the nonprovisionable device issue. Our admin needs to prevent
activesync with nonprovisionable devices but can create an exception policy
for the SCOM test accounts.
Thanks!

Post by Steven Halsey [MSFT]
http://blogs.technet.com/austinmc/archive/2009/05/13/cryptic-error-from-test-activesyncconnectivity.aspx
http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/thread/81ce1e29-e579-488e-a057-6382042a5cf5/
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm