MSCOM, Exchange 2007 CCR cluster

[Brian H]

OK, I am trying to get the Exchange 2007 MP working on our stretched CCR
cluster. I have the agent installed and working on the Hub/CAS server and the
passive node but it will not install on the Active node. When I do the push
install from the console it seem to install correctly but when I check it
none of the roles are being monitored, not exchange, not the HP agent health,
nothing more than the base agent. Is there any way to force it to discover
these?

[Steven Halsey [MSFT]]

Have you set the agents on the physical nodes of the cluster to allow proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.

Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why it is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our stretched CCR
cluster. I have the agent installed and working on the Hub/CAS server and the
passive node but it will not install on the Active node. When I do the push
install from the console it seem to install correctly but when I check it
none of the roles are being monitored, not exchange, not the HP agent health,
nothing more than the base agent. Is there any way to force it to discover
these?

[Brian H]

OK, all the remote registry stuff is good. I am going to remove the agent and
then try to push it back out again. Am I better to push the agent from the
console or is there a better install method that can show me what is going on?

Post by Steven Halsey [MSFT]
Have you set the agents on the physical nodes of the cluster to allow proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.
Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why it is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our stretched CCR
cluster. I have the agent installed and working on the Hub/CAS server and the
passive node but it will not install on the Active node. When I do the push
install from the console it seem to install correctly but when I check it
none of the roles are being monitored, not exchange, not the HP agent health,
nothing more than the base agent. Is there any way to force it to discover
these?

[Steven Halsey [MSFT]]

Pushing the agent or installing manually should work out similarly, although
with a manual agent install you need to change you Operations Manager
security setting so it will accept a manual install agent.

I take it you didn't find anything in the event log on the client server
indicating the agent was having an issue?
--
Steven Halsey [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, all the remote registry stuff is good. I am going to remove the agent and
then try to push it back out again. Am I better to push the agent from the
console or is there a better install method that can show me what is going on?

Post by Steven Halsey [MSFT]
Have you set the agents on the physical nodes of the cluster to allow proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.
Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why it is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our stretched CCR
cluster. I have the agent installed and working on the Hub/CAS server
and
the
passive node but it will not install on the Active node. When I do the push
install from the console it seem to install correctly but when I check it
none of the roles are being monitored, not exchange, not the HP agent health,
nothing more than the base agent. Is there any way to force it to discover
these?

[bthessel]

We are going to reinstall it tonight. I will hope to have some updated logs
later. I will let you know.

Post by Steven Halsey [MSFT]
Pushing the agent or installing manually should work out similarly, although
with a manual agent install you need to change you Operations Manager
security setting so it will accept a manual install agent.
I take it you didn't find anything in the event log on the client server
indicating the agent was having an issue?
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, all the remote registry stuff is good. I am going to remove the agent and
then try to push it back out again. Am I better to push the agent from the
console or is there a better install method that can show me what is going on?

Post by Steven Halsey [MSFT]
Have you set the agents on the physical nodes of the cluster to allow proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.
Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why it is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our stretched CCR
cluster. I have the agent installed and working on the Hub/CAS server
and
the
passive node but it will not install on the Active node. When I do the push
install from the console it seem to install correctly but when I check it
none of the roles are being monitored, not exchange, not the HP agent health,
nothing more than the base agent. Is there any way to force it to discover
these?

[Brian H]

Ok, So I reinstalled the agent on Friday night. The server shows up in the
console as "Not Monitored" on the server I see the following message in the
Ops Manager Event log every 5 minutes:

"Event Type: Information
Event Source: OpsMgr Connector
Event Category: None
Event ID: 21023
Date: 3/13/2009
Time: 10:15:11 PM
User: N/A
Computer: CINIVP01-34
Description:
OpsMgr has no configuration for management group Total Quality Logistics and
is requesting new configuration from the Configuration Service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Post by bthessel
We are going to reinstall it tonight. I will hope to have some updated logs
later. I will let you know.

Post by Steven Halsey [MSFT]
Pushing the agent or installing manually should work out similarly, although
with a manual agent install you need to change you Operations Manager
security setting so it will accept a manual install agent.
I take it you didn't find anything in the event log on the client server
indicating the agent was having an issue?
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, all the remote registry stuff is good. I am going to remove the agent and
then try to push it back out again. Am I better to push the agent from the
console or is there a better install method that can show me what is going on?

Post by Steven Halsey [MSFT]
Have you set the agents on the physical nodes of the cluster to allow proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.
Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why it is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our stretched CCR
cluster. I have the agent installed and working on the Hub/CAS server
and
the
passive node but it will not install on the Active node. When I do the push
install from the console it seem to install correctly but when I check it
none of the roles are being monitored, not exchange, not the HP agent health,
nothing more than the base agent. Is there any way to force it to discover
these?

[Steven Halsey [MSFT]]

Try looking at the Operations Manager Event Log on any Management Servers in
your Management Group. See if any information is being logged about your
agent computer not being authenticated/allowed to access Operations Manager.

Try stopping the HealthService on the agent machine, and wait for 30
minutes. Then start the health service, do you still see the 21023 events?
--
Steven Halsey [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
Ok, So I reinstalled the agent on Friday night. The server shows up in the
console as "Not Monitored" on the server I see the following message in the
"Event Type: Information
Event Source: OpsMgr Connector
Event Category: None
Event ID: 21023
Date: 3/13/2009
Time: 10:15:11 PM
User: N/A
Computer: CINIVP01-34
OpsMgr has no configuration for management group Total Quality Logistics and
is requesting new configuration from the Configuration Service.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Post by bthessel
We are going to reinstall it tonight. I will hope to have some updated logs
later. I will let you know.

Post by Steven Halsey [MSFT]
Pushing the agent or installing manually should work out similarly, although
with a manual agent install you need to change you Operations Manager
security setting so it will accept a manual install agent.
I take it you didn't find anything in the event log on the client server
indicating the agent was having an issue?
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, all the remote registry stuff is good. I am going to remove the
agent
and
then try to push it back out again. Am I better to push the agent from the
console or is there a better install method that can show me what is
going
on?

Post by Steven Halsey [MSFT]
Have you set the agents on the physical nodes of the cluster to
allow
proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.
Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why
it
is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our
stretched
CCR
cluster. I have the agent installed and working on the Hub/CAS server
and
the
passive node but it will not install on the Active node. When I do
the
push
install from the console it seem to install correctly but when I
check
it
none of the roles are being monitored, not exchange, not the HP
agent
health,
nothing more than the base agent. Is there any way to force it to discover
these?

[Brian H]

I am going to open a premier support case on this. I am seeing a lot
weirdness around this cluster.

Post by Steven Halsey [MSFT]
Try looking at the Operations Manager Event Log on any Management Servers in
your Management Group. See if any information is being logged about your
agent computer not being authenticated/allowed to access Operations Manager.
Try stopping the HealthService on the agent machine, and wait for 30
minutes. Then start the health service, do you still see the 21023 events?
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
Ok, So I reinstalled the agent on Friday night. The server shows up in the
console as "Not Monitored" on the server I see the following message in the
"Event Type: Information
Event Source: OpsMgr Connector
Event Category: None
Event ID: 21023
Date: 3/13/2009
Time: 10:15:11 PM
User: N/A
Computer: CINIVP01-34
OpsMgr has no configuration for management group Total Quality Logistics and
is requesting new configuration from the Configuration Service.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Post by bthessel
We are going to reinstall it tonight. I will hope to have some updated logs
later. I will let you know.

Post by Steven Halsey [MSFT]
Pushing the agent or installing manually should work out similarly, although
with a manual agent install you need to change you Operations Manager
security setting so it will accept a manual install agent.
I take it you didn't find anything in the event log on the client server
indicating the agent was having an issue?
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, all the remote registry stuff is good. I am going to remove the
agent
and
then try to push it back out again. Am I better to push the agent from the
console or is there a better install method that can show me what is
going
on?

Post by Steven Halsey [MSFT]
Have you set the agents on the physical nodes of the cluster to
allow
proxy
(http://technet.microsoft.com/en-us/library/bb309541.aspx) ?
Are you running as local system on the physical nodes of the cluster?
Is the remote registry service running on the physical nodes of the
cluster?
Can you connect to the remote registry service from another computer, you
can test this by opening regedit.exe and choose connect to network registry
from the file menu.
Try looking on the active node of the cluster in the Operations Manager
Event Log, look for any errors or warnings indicating why the agent isn't
publishing health correctly.
You should also look at the Operations Manager Event Log on any Operations
Manager servers, sometimes the server logs errors or warnings on why
it
is
rejecting information from an agent machine there.
--
Steven Halsey [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Post by Brian H
OK, I am trying to get the Exchange 2007 MP working on our
stretched
CCR
cluster. I have the agent installed and working on the Hub/CAS server
and
the
passive node but it will not install on the Active node. When I do
the
push
install from the console it seem to install correctly but when I
check
it
none of the roles are being monitored, not exchange, not the HP
agent
health,
nothing more than the base agent. Is there any way to force it to
discover
these?